Privacy policy
Effective date: October 13, 2026.
Cutting Tape is operated by Cofactor, LLC. Cofactor, LLC is the controller of the personal information described here. Mail: 4301 S Flamingo Rd, Ste 106 PMB 610, Davie, FL 33330. Privacy requests: support@cofactor.consulting.
Payments
Stripe is the payment processor. Each product has its own Stripe account. Cutting Tape does not collect or store a full payment-card number. Stripe receives the card and billing details you enter in Stripe’s payment form. Cutting Tape receives the payment status, the amount, and the identifiers needed to apply that payment to your account.
The usage rate is stated in the Terms of use. This page does not list prices.
Information we collect
- An email address, when you create an account. Sign-in uses Clerk on the product host.
- Guest workflow data, when you use a product without an account.
- Files you upload, and the outputs produced from them.
- The product and operation you choose.
- Purchase and balance records for metered usage.
- Technical data used to run and protect the service, including the host you used and security logs. Private object keys and upload URLs are not shown on the pages you see.
We do not sell personal information.
Uploaded media
An upload goes directly to private object storage. The website and the API do not proxy the file bytes. Workers process a file to produce the output you asked for. That output does not overwrite the original file.
We use uploaded media to provide the product, to keep the service reliable and secure, and to meet legal duties. We do not publish your files as examples.
Retention
This page does not state a number of days. We keep an upload and its output while your account or guest workflow needs them to deliver the result. We delete them when you delete the file or the account, or when a retention period configured for that product expires. Until a product has a configured retention period, that media is not given an automatic expiry.
Account and billing records stay while the account is open, and after that for as long as tax, accounting, or a payment dispute requires. This page does not state a year count.
You can request account deletion. The request revokes sessions, stops new jobs, and queues owned media for cleanup. Deletion is not finished while that cleanup is still pending. See Data deletion.
Who receives personal information
- Stripe, to take payment for the product you use, on that product’s own Stripe account.
- Clerk, to sign you in on the product host.
- Infrastructure that stores and processes the files for the product you used.
We also disclose information when the law requires it, or to protect the service and its users. We do not sell personal information, and we do not share it for cross-context behavioral advertising.
GDPR rights
Where the GDPR applies, you can ask to access, correct, or delete your personal information, to restrict or object to processing, and to receive a portable copy. You can also complain to your supervisory authority.
We process personal information to perform the service you asked for, for legitimate interests in securing and operating the service, and to meet legal duties such as tax and accounting records. Email support@cofactor.consulting to use a right.
CCPA rights
Where the CCPA applies, you can ask to know, delete, and correct personal information, and you can opt out of sale or sharing. We do not sell personal information, and we do not share it for cross-context behavioral advertising. We will not discriminate against you for exercising these rights.
The categories we collect are identifiers (such as email), commercial information (purchases), internet or network activity (security and request logs), and customer content (files you upload). Email support@cofactor.consulting. We match the request to the account email.
Children
Cutting Tape is not directed at children. We do not knowingly create an account for a child.
Changes
We post changes on this page and change the effective date, October 13, 2026.