Terms of use

Effective date: October 13, 2026.

These terms are an agreement between you and Cofactor, LLC. Cutting Tape is operated by Cofactor, LLC. Mail: 4301 S Flamingo Rd, Ste 106 PMB 610, Davie, FL 33330. Questions: support@cofactor.consulting.

The service

Cutting Tape provides media tools on the web. You upload a file, choose an operation the product offers, and download the result. The output does not overwrite the original file.

A product may be a guest preview or metered usage. Quoted minutes cost $0.01 each. An account gets 60 free billed minutes per UTC month on unquoted jobs only. Collection runs at $5 outstanding or on the last UTC day of the month. There is no pack and no flat fee. There is no separate pricing page.

Accounts

Cutting Tape creates one personal account for each verified email address. You are responsible for that inbox and for activity on the account. We may suspend or close an account that breaks these terms.

Usage and payment

Sign-in uses Clerk. Stripe is the payment processor. Each product has its own Stripe account. Cutting Tape does not collect or store your full card number.

The local outstanding balance is the amount owed. Stripe collects that locked amount. Returning from Checkout does not add credits or change the balance. After a card is saved, you update the card and read invoices in the Stripe Customer Portal.

Account deletion

Deleting the account voids an open invoice and does not collect during the seven-day hold. That hold is the account-deletion window. This page does not state how long ordinary uploads are kept. Outstanding stays a local record during the hold and is not charged. The steps are on the Refunds and cancellation page.

Acceptable use

You will not:

• Upload or process material you do not have rights to.
• Use the service to break the law.
• Probe, overload, or bypass a limit, a billing control, or an access control.
• Resell the service, or scrape it, except through an interface we document.
• Use the service to harm another person, or to misrepresent the origin of a file.

We may stop a job or an account that breaks these rules.

Your content

You keep ownership of files you upload. You give Cofactor, LLC permission to store and process those files only to provide the product, to secure the service, and to meet legal duties. That permission ends when the files are deleted, aside from copies kept for a legal or billing reason described in the Privacy policy.

Export

Do not use Cutting Tape if you are in, or a resident of, a country or territory under a comprehensive United States embargo, or if you are on a United States denied-party list. You will not export, re-export, or transfer the service or an output in violation of export control law.

The output

Processing can fail or change a file. Outputs are provided as they are produced. We do not promise a loudness target, a quality level, or that an output meets a distributor’s rules.

Liability

To the extent the law allows, Cofactor, LLC is not liable for indirect, incidental, or consequential damages, or for lost profits or lost media. Liability for a claim about a product is limited to the amount you paid Cofactor, LLC for that product. Where a limit is not allowed, it applies only as far as the law allows.

Governing law

These terms are governed by the laws of Florida, without conflict-of-law rules. Courts there are the forum for a dispute under these terms, except that either party may ask a court for injunctive relief to stop misuse of the service.

Changes

We may update these terms by posting a new version here. Continued use after the effective date, October 13, 2026, means you accept the update.